
What We Offer
Comprehensive Suite of Features
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​With a RebateRight license, you unlock full access to every feature.
100% Free Support
Every RebateRight license comes with 100% free support—no extra fees, no tiers, no limits. Whether you need help with setup, training, troubleshooting, or day-to-day questions, our expert team is here for you at no additional cost. Real support, real people, whenever you need it.
Automated MBS Updates
We provide fully automated MBS updates, ensuring you’re always up to date with the latest information.
Testing Evironment
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You gain access to our dedicated test environment — a full replica of our production system, using test data only. It’s the perfect space to explore features, trial integrations, and ensure everything runs smoothly before going live.
All-in-One Pricing
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At RebateRight, there are no upfront costs, no platform or setup fees, and no hidden support charges — just simple, transparent pricing. Choose from 20¢ per-call, per-clinic rates, or enterprise pricing options that suit your needs.
Unlimited Users
With RebateRight, one license gives your entire team access—no matter how big or small.
Usage Reports
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We provide full visibility with our free usage reports. Track your API call volumes, monitor trends, and gain insights into how your services are being used — all at no extra cost.
Safeguards for Software Glitches and Volume Spikes
We may waive the fee if there's an unexpected spike in call volumes that doesn’t align with your normal usage patterns, especially in cases such as software malfunctions.
Cancel Anytime
You may cancel at any time—no questions asked.
If you choose to cancel within the first 30 days, no fees will apply.
Unlimited Clinic Locations
One license covers unlimited clinic locations, so whether you have one or one hundred, you pay the same. Scale your operations without scaling your costs.
Stay Connected
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To help you get the most out of RebateRight, we offer fortnightly check-ins. These regular touchpoints allow us to hear your feedback and proactively identify opportunities for optimisation, ensuring your success every step of the way.
Flexible Contract Options
We understand that every organisation is different. That’s why we give you the option to either draft your own contract terms or use our standard agreement—whichever suits your needs best.
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Are there any upfront costs?Absolutely not! There are no upfront costs. Simple, flexible pricing - choose from per-call, per-clinic, or enterprise pricing options that suit your needs.
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Flexible Contract OptionsWe understand that every organisation is different. That’s why we give you the option to either draft your own contract terms or use our standard agreement—whichever suits your needs best.
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What's an API call?Each request made to the RebateRight API—regardless of the endpoint accessed—is counted as one API call. API calls may vary in function. For example: A Calculate Rebate API call consists of a single request that includes patient demographic verification and validation for up to 50 Medicare Benefits Schedule (MBS) items. A single request covering multiple items for one patient is counted as one API call. While we do not limit the number of MBS items per request, Medicare supports checking up to 50 items at a time. A Patient Verification API call, which only verifies a patient's demographic details, is also counted as one API call.
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Do you provide free support?Yes, we do! RebateRight support is 100% free. If you need help, you can contact us via email or schedule a call with us. We provide free support Monday to Friday, 9:00 AM – 5:00 PM (AEST/AEDT), excluding public holidays. Support includes usage assistance, troubleshooting and general questions. Support excludes custom development, integrations, or service-level guarantees. You can reach us at support@rebateright.com.au
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Will I receive an invoice?Yes, at the end of each month, you will receive a detailed invoice outlining all charges for that month.
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Do you store patient data?We don't store any patient data. We understand the sensitivity of patient data, so we've built RebateRight to deliver a full suite of features without storing any patient information.
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Can I cancel at any time?You certainly can! We're committed to providing you with an exceptional experience. If you are no longer satisfied with our service, you can cancel at any time by contacting our team. If you choose to cancel within the first 30 days, no fees will apply. Contact us via email: Hello@RebateRight.com.au
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Do you limit the number of users or clinics?Nope, there's no limit! Your RebateRight license grants you unlimited access for all users and clinics within your organisation.
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SecurityAt RebateRight, we prioritise security and follow industry best practices to protect our users. We use secure PRODA authentication for our integrations with Medicare, ensuring a trusted and compliant connection. To safeguard client authentication, we utilise API keys, which are never stored in our system—eliminating any risk of compromise. Additionally, we do not store any patient data, ensuring privacy and confidentiality at all times.