How we Partner
Our Partnership Philosophy
We believe the best partnerships create a win/win—for our collaborators, their clients, and our shared future. We're in it for the long term: we seek relationships that span at least two years, where trust runs deep and results speak for themselves.
Our ideal partners are leaders in their field who move with intention, value quality, and understand the importance of shared momentum. We aim for a mutual understanding of the value we each bring—and work hard to make sure our clients are not only satisfied, but genuinely excited to tell others about their experience.
We promise to create partnerships that deliver shared success because true progress is always a win-win.
Who we Work Best With
We partner best with leaders who put people first—both their team and their patients. Our ideal collaborators are user-centred and understand how optimised workflows can support staff wellbeing, save time, and drive long-term growth.
If you care deeply about patient care, cost clarity, and informed financial consent, we’re likely well-aligned. We do our best work when our partners value trust as much as performance, and where there’s enough internal alignment to move forward without delay
We’re probably not the right fit for organisations focused solely on profit, or for teams who aren’t ready to explore the real challenges their staff face day to day. Momentum matters, and we look for partners who can match our pace.
Our Partnership Process
We move quickly, because the right fit shouldn’t take months to confirm.
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Discovery Call (Day 1–3): We start with a short call to understand your goals, challenges, and what success looks like.
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Proposal (Within Days): If there's alignment, we share a tailored proposal outlining scope, timelines, and next steps.
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Pilot with Full Access (we're ready when you are): We offer a free trial or pilot phase with full access to our platform and features, so you can experience the real impact from day one.
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Seamless Transition to Paid Integration: Unless we’ve discussed otherwise, your account rolls over into a full integration at the end of the pilot.
Throughout the process and beyond, we provide free support during setup and ongoing, forever. We build in regular check-ins and encourage open feedback so we can continuously optimise your team’s experience.
What You Can Expect From Us and What We Ask in Return
We value partnerships built on respect, trust, and action. You can count on us to show up professionally, keep our word, and stay focused on your success. We’re proactive, thoughtful, and here to deliver real results.
In return, we ask for the same level of commitment. We work best with partners who are responsive, open to feedback, and willing to take our implementation advice seriously. We value shared accountability and a proactive approach from both sides, because that’s what drives lasting outcomes.